When you think a defect item qualifies for warranty please let us know by using the return form.
In accordance with the European guidelines we use a 2 year warranty on our products. However, the warranty only includes the resupply of faulty goods, on condition that it is established that this involves a manufacturing fault.
For faults resulting from improper handling, as well as for those cases for which the cause of the fault is not the result of a manufacturing fault, the guarantee lapses.
For more information on this subject we refer you to our general conditions.